How to use PIP (picture in picture) feature in Mytvonline 2?
PIP (Picture in picture) is a function that allows users to watch two different programmes simultaneously.This means you can view a channel in full screen and another image source in a smaller window at the same time. 📝Applicable models: ✅ Mytvonline 2 Models 🚨 Following conditions need to be met in order for yo…
[Video Guide] Channel List Style Option _Mytvonline 1
This video shows basic usage of remote and MyTvOnline features. 📝Applicable models: ✅Z ✅Znano ✅Z+ ✅ZPrime ✅Zx ✅Zx5G ✅Z7+ ✅Z7+5G The data, if any, used in this video is a sample and does not have any relation to actual data/name. Content-related / Service information is what user needs to find a…
How to refresh portal channel list, VOD and TV series?
P lease follow the steps below to refresh channel list, VOD and TV series. 💡 HOW TO 📝Applicable models: ✅ Mytvonline 1 Models Refresh can be done by reconnecting the portal . * Go to Mytvonline > Menu > Portals * Press OK when the focus is on your currrent portal among the list on the left side of screen *…
How to hide/edit channel group?
P lease follow the simple steps below to hide unwanted channel groups in Mytvonline. 💡 HOW TO 📝Applicable models: ✅ Mytvonline 1 models * Go to the channel list by pressing the GROUP button on the remote * Press the RED button on the remote to show up ‘Edit Groups’ window * Uncheck the channel bouquets that yo…
How to watch catch up TV
Availability of Catch up TV is dependent on your service provider. If your service provides catch up TV, you can access it with MYTVOnline in any one of the following ways: Method #1 * Start MYTVOnline * While the Info Banner or Classic Channel List is on-screen, press the RIGHT direction button on the remo…
"No information" on channels in Electronic Program Guide (EPG)?
📝Applicable models: ✅ All models 💡 " No information" on channels in EPG * Refer to the article below to see if it helps. (Click Me) How to set EPG mode and adjust offset? * If the above article does not solve the "no information" issue , Please direct your inquiry to your dealer or service provide…
Record one channel and watch another channel - Mytvonline2
Y ou can record one channel while watching another on Mytvonline2 . To record channels, a USB drive or any of external hard drive(HDD, NAS , etc.) is needed. 💬 NOTE * Maximum supported storage and recording time? It depends on the capacity of the connected external drive and bitrate of the stream to be recor…
What is Buffer option and How to adjust it in Mytvonline?
The " Buffer Time " settings controls the amount of time the stream will buffer after changing channels and the channel has loaded. People expect channel changes to be instand and quick. This settings only takes effect after zapping to a certain channel. You can adjust the setting from * Mytvonline1 > Men…
How to unlock a channel I locked ? (+Pin Code)
Y ou can lock/unlock channels by pressing the yellow button on the remote on any channel you want. 📝Applicable models: ✅ All models D efault pin from the factory is ' 0000 ', However content-related pin in Mytvonline can be also managed by your service provider. ⚡ IF you want to unlock a channel, and defa…
Troubleshoot Network-related Issue - Black Screen
T he Black Screen symptom can be caused by various external issues. Check the following items to troubleshoot your Black Screen issue. 📝Applicable models: ✅ All models 🚨Please follow the steps below and include the result when you create or reply to a help desk ticket. 💡 1. Basic Checks * A. Softwa…
