How to go back to the previous channel, Show a list of channel history ?
Y ou can go back to the previous watched channel with a remote button. 📝Applicable models: ✅ All models 💡 HOW TO * Press the 'BACK' key on the remote once : move to the previous channel directly * Press and hold the ''BACK' key on the remote : show watched channel history list IF this doesn't answer you…
Troubleshoot Network-related Issue - Black Screen
T he Black Screen  symptom can be caused by various external issues. Check the following items to troubleshoot your Black Screen  issue. 📝Applicable models: ✅ All models 🚨Please follow the steps below and include the result  when you create or reply to a help desk ticket. 💡 1. Basic Checks * A. Softwa…
[Manual Factory Reset] Z8 Pro, Z8, CC, Z Alpha, and Z+Neo
Please refer to below Manual Factory Reset instructions. 📝Applicable models : ✅Z8 Pro ✅Z8 ✅CC ✅Z Alpha ✅Z+Neo 💡 [Built-in Method] 💬 This also works with newly manufactured other models such as Z7+, Z7+5G, Zx, Zx5G _ (_Firmware 1.2.71 or higher) * Please take a memo of your important data or do backup using ba…
How to factory reset Formuler devices?
Here is the simplest instruction on how to restore Formuler devices to factory settings? 🚨 BEFORE FACTORY RESET * Factory resetting the device will delete ⚡ all user data and restore the system back to factory state. * Please write down any information you need prior to the factory reset, because otherwise al…
