What are the three gauges on the info bar on Mytvonline? (Buffer gauge, Buffer bar)
T he three blue/white gauges on screen in Mytvonline are buffer bars. 📝Applicable models: ✅ All models 💡 When they are filled: * It means that it has stable network connection. Some data are loaded in advance to minimize buffering. * Stream keeps going on when internet is disconnected till the bar disppears.…
How to record current program / channel?
To record channels, you need a USB drive (dongle or external hard drive, etc.) to store recordings. 💬 What's Maximum supported storage and recording time? * It depends on the capacity of the connected external drive and bitrate of the stream to be recorded. Please follow the steps below to record a current program…
How to backup and restore the device? (only Z8, Z Alpha, Z+ Neo)
You can back up content, data, and settings from your Formuler to use  in case your device is ever replaced or damaged. You can restore your backed-up data to the original device or to other devices(same model) as needed. 📝Applicable models : ✅Z8   ✅ZAlpha   ✅Z+Neo Before you get started, please learn how …
What is Catch-up/Replay feature and how to use it?
C atch-up is the feature that service providers continuously record a channel on their side, allowing users to watch the content without having to record anything. Availability of Catch up TV is dependent on your service provider. If supported, channels with catch-up are indicated with the " small red symbol " next …
How to resolve error code 11?
When you connect your M3U play list, if you encounter Error code 11. Here you have some check points to troubleshoot. 📝Applicable models: ✅ All models The main reason why you see " Error Code 11 " is beacuas the m3u playlist URL you input is incorrect or inactive. Please check a few things below to resolve…
Software update is not working / Troubleshoot network(-1) issue
Network(-1) Error is shown when the device fails to communicate with software update server. 📝Applicable models: ✅ All models The reason could be a connection block between the device and update server by your ISP(Internet Service Provider). 💡 Please try a couple of things below to see if it helps. * Verify …
How to access and delete recording files?
Please follow the simple steps below to access and delete recording files on MYTVOnline. 💡 HOW TO 📝Applicable models: ✅ MYTVOnline 2 Models * Access: -. MYTVOnline 2 > Menu > Recordings -. Press the PLAYLIST button on the remote * Delete: -. Access to Recordings with the above steps. -. Press the RIGHT a…
System shutdown initiated. Why is my Formuler device shutting down automatically?
📝Applicable models: ✅All * What is " System shutdown initiated "? * Why is my Formuler device shutting down automatically? ANSWER:  The system is automatically returning to the last known power state before AC power was lost. Reason: Returning to last known power state before AC power loss. Why does …
How to use PIP (picture in picture) feature
PIP (Picture in picture) is a function that allows users to watch two different programmes simultaneously.This means you can view a channel in full screen and another image source in a smaller window at the same time. 📝Applicable models: ✅ All 🚨  Following conditions need to be met in order for you to use the PIP…
How to watch catch up TV
Availability of Catch up TV is dependent on your service provider. If your service provides catch up TV, you can access it with MYTVOnline in any one of the following ways: Method #1 * Start MYTVOnline * While the Info Banner or Classic Channel List is on-screen, press the RIGHT direction button on the remo…
