Jul 09, 2026
Audio issues including "No Sound/Audio", "Low volume", "Volume fluctuations" issue in Mytvonline?
🚨 IMPORTANT
- Make sure that your TV or Audio device/system has no sound problem with other devices.
Please follow the steps below to troubleshoot.
📝Applicable models : ✅ All models
💡 Check connectivity
- Check your HDMI cable and cable-connections
Try with a different cable and input port on your TV (connect the plugs well into their sockets) - Make sure the sound settings are set correctly if you use other audio devices in-between
💡 TV / Audio device settings
- Enable the "Auto Volume" option on your TV
This is to prevent a dramatic increase or decrease of volume between channels
In case you are experiencing fluctuating volume, also disable this option and check if it helps - Check and adjust other volume/sound/audio settings on your TV
- Check the adjust sound settings on the audio system in case it's in use
💬 If your audio device(soundbar, av amplifier, etc.) decodes audio files (HDMI out put: RAW),
you should control the volume with your audio system remote.
💡 If none of the above helps,
- Make a factory reset and check if the problem persists
- consult your service provider as the issue could come from the stream source
IF this doesn't answer your doubts or you want to search more information,
Please take a look at threads in our forum FORMULER FORUM Or click TAGS on the right side of this page.
