How to troubleshoot -1 error (MYTVOnline+ iOS)
📝Applicable models: ✅ MYTVOnline+ (iOS) If you are experiencing "an error has occured: -1" in MYTVOnline+ for iOS, please follow the steps below: 1. Open Settings : Locate and tap the Settings app on your iOS device. 2. Access Your Apple ID : Tap on your name at the top of the Settings menu. 3. Select iCloud…
Software update is not working / Troubleshoot network(-1) issue
Network(-1) Error is shown when the device fails to communicate with software update server. 📝Applicable models: ✅ All models The reason could be a connection block between the device and update server by your ISP(Internet Service Provider). 💡 Please try a couple of things below to see if it helps. * Verify …
How to set EPG mode and adjust offset?
A t times, users are experiencing Epg out of sync issue due to timezone differences. Please follow the steps below to change EPG mode and adjust EPG offset to get correct timeline on EPG. 📝Applicable models: ✅ MYTVOnline 2 models * MYTVOnline 2 > Connections > Current portal - Edit Scroll down to the b…
