How to resolve error code 11?
* * * When you connect your **M3U** play list, if you encounter Error code 11. Here you have some check points to troubleshoot. 📝Applicable models: ✅ All models * * * The main reason why you see "**Error Code 11**" is beacuas the m3u playlist URL you input is incorrect or inactive. Please check a few things belo…
Software update is not working / Troubleshoot network(-1) issue
* * * **Network(-1) **Error is shown when the device fails to communicate with software update server. 📝Applicable models: ✅ All models * * * The reason could be a connection block between the device and update server by your ISP(Internet Service Provider). ## 💡 **Please try a couple of things below to see if it …
How to change PIN code (system pin / parental pin)?
* * * **P**lease follow the simple steps to change the PIN code. ## **💡 System pin** 📝Applicable models : ✅Z nano * Go to Mytvonline Home > System > Parental > Enter the current PIN > Change the PIN * * * 📝Applicable models : ✅MyTVOnline 1 models * Go to Home > Settings > Parental > Enter the current PIN > …
How to activate, connect service? What to put portal URL? Content-related questions?
* * * **💡 DISCLAIMER** Regarding portals, subscription services, playlists, TV channels: * **Formuler devices should only be used for lawful and legal purposes.** * Formuler is a device manufacturer. Formuler does NOT provide any media contents or subscription TV services. * Formuler does NOT provide any adv…
How to unlock a channel I locked ? (+Pin Code)
* * * **Y**ou can lock/unlock channels by pressing the **yellow button** on the remote on any channel you want. 📝Applicable models: ✅ All models * * * **D**efault pin from the factory is '**0000**', However content-related pin in Mytvonline can be also managed by your service provider. ⚡ **IF** you want to unlo…
How to fix remote interference / conflict with other devices (e.g soundbar...)?
* * * **R**emote interference issue is known and found that it happens with some soundbars, HDMI splitter and TVs. 💬 Below devices / models are some of those. > * ZVOX sound bar, samsung le46c530f1wxxu, LG SK8 sound bar > * J-tech HDMI splitter JTD4KAT0301SW, MONOPRICE HDMI Switch ... * * * **U**nfortunatel…
Default pin code (0000) and parental pin
* * * There is default pin (0000) set from factory and it can be changed by user from setting menu. Also, If your device is pre-configured before buying it, system pin or Mytvonline pin code can be set already by the provider. Please check information below and try some solutions. 📝Applicable models: ✅ All models *…
How to resolve error code 7, 403?
* * * If you encounter Error code 7, 403, Try the troubleshooting steps below. 📝Applicable models: ✅ All models * * * The reason why you see "**Error Code 7**" is because of a connection failure between your device and service. Read through the steps below to troubleshoot your issue. ## 💡 **If the error occurre…
How to program FORMULER Remote?
* * * **F**ORMULER Remote Learning Mode Guide is also provided on the back side or inside of battery cover of original remotes. 📝Applicable models: ✅ All models Models that come with a learning remote can learn the IR codes of other devices such as TV, stereo, and etc. **💡 HOW TO** You will need your original rem…
