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Showing articles from error tag

Why my device fails to backup? How to troubleshoot backup failure

* * * [**B**ackup and restore feature][1] helps users copy and paste all configuration within same devices easily. 📝Applicable models: ✅ Z8 ✅ Zalpha ✅ Z+Neo * * * **W**hen the backup procedure is failed to complete while using [backup and restore feature][1], **💡 Please try a few things below to troubleshoot.** …

How to connect WiFi requiring web page login (e.g. hotel wifi)

* * * **P**lease follow the steps below to connect a WiFi that requires web page login. 📝Applicable models: ✅ All models * * * ## **💡 HOW TO** 1. Turn on the mobile hotspot on your mobile phone 2. Connect your Formuler to your mobile data in WiFi settings 3. Download and Install the ‘Firefox’ app from the M…

How to resolve error code 11?

* * * When you connect your **M3U** play list, if you encounter Error code 11. Here you have some check points to troubleshoot. 📝Applicable models: ✅ All models * * * The main reason why you see "**Error Code 11**" is beacuas the m3u playlist URL you input is incorrect or inactive. Please check a few things belo…

Software update is not working / Troubleshoot network(-1) issue

* * * **Network(-1) **Error is shown when the device fails to communicate with software update server. 📝Applicable models: ✅ All models * * * The reason could be a connection block between the device and update server by your ISP(Internet Service Provider). ## 💡 **Please try a couple of things below to see if it …

How to resolve error code 7, 403?

* * * If you encounter Error code 7, 403, Try the troubleshooting steps below. 📝Applicable models: ✅ All models * * * The reason why you see "**Error Code 7**" is because of a connection failure between your device and service. Read through the steps below to troubleshoot your issue. ## 💡 **If the error occurre…

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