šApplicable models :Ā Ā ā Z10 Series (excluding Z10 Neo)Ā Ā ā Z11 Series (excluding Z11 Pro BT1 and Z11 Pro Max BT1) If you are experiencing the issue aboveĀ while trying to update, please follow the troubleshooting steps below. š” Please follow the steps below in order to troubleshoot. 1. Access the 'ā¦