Remote D-pad/Direction button is not working with certain apps. Alternative solutions?
The most compatible apps with Formuler devices are located in Home Market for users to download and enjoy. Home Market : Go to Home > Market We cannot guarantee 100% compatibility with 3rd party apps. 📝Applicable models: ✅ All models In case the D-Pad(Directional Pad) / Direction button on remote is not properl…
How to unlock a channel I locked ? (+Pin Code)
Y ou can lock/unlock channels by pressing the yellow button on the remote on any channel you want. 📝Applicable models: ✅ All models D efault pin from the factory is ' 0000 ', However content-related pin in Mytvonline can be also managed by your service provider. ⚡ IF you want to unlock a channel, and defa…
How to use Netflix, Why it is not working well
M ost of Formuler devices support 4K UHD resolution, However when it comes to Netflix, it's a different story. 📝Applicable models: ✅ Zx   ✅ Zx5G  ✅ Z7+   ✅ Z7+5G ✅ Zalpha ✅ Z8  ✅ Z+Neo ✅ CC U nfortunately, at this moment Netflix FHD, UHD is not supported  due to many external factors. The most importan…
Troubleshoot Remote Control not working
Signs that your remote is working correctly : * Remote : STB button on the remote or a light at the head of remote will blink/flash when you press a button. * Receiver : The green/white LED on the front of your device will blink/flash when you press a button. 📝Applicable models: ✅ All models 💡 Please follow the …
How to resolve error code 7, 403?
If you encounter Error code 7, 403, Try the troubleshooting steps below. 📝Applicable models: ✅ All models The reason why you see " Error Code 7 " is because of a connection failure between your device and service. Read through the steps below to troubleshoot your issue. 💡 If the error occurred the very …
Which Remote App can I use instead of original formuler remote?
You can use your mobile phone as a remote control alternatively when required. Please find one of following options. 💬 Note * Make sure that your mobile phone (with remote app installed) and Formuler device are connected to the SAME INTERNET NETWORK. * You can find formuler device name from (Settings > Sys…
