How to turn off / exit from safe mode?
* * * 📝Applicable models: ✅ All models * * * If "Safe Mode" is displayed at the bottom of the left side of the screen, Please follow the steps below to exit from Safe Mode. 1. Remove the power cord from your device 2. Wait for 10 seconds and plug the power back in 3. Then, your device should boot up and re…
What are the three gauges on the info bar on Mytvonline? (Buffer gauge, Buffer bar)
* * * **T**he three blue/white gauges on screen in Mytvonline are buffer bars. 📝Applicable models: ✅ All models * * * **💡 When they are filled: ** * It means that it has stable network connection. Some data are loaded in advance to minimize buffering. * Stream keeps going on when internet is disconnected ti…
How to arrange/move apps on home screen?
* * * **P**lease follow the steps below to move apps to the desired position on home screen. ## 💡 HOW TO 📝Applicable models : ✅Z8 ✅ZAlpha ✅Z+Neo 1. Find the app you want to move on home screen, and long-press on its icon 2. Move the app to its new position, then the other icons will move to make room for it …
How to resolve the RCA TV HDMI issue after updating to Firmware 1.4.80
* * * **P**lease follow the steps below to resolve "no signal" or black screen on RCA TVs after updating to Firmware 1.4.80. ## _**💡 HOW TO**_ 📝Applicable models : ✅Z8 Pro ✅Z8 ✅Z Alpha ✅Z+Neo 1. Use your RCA TV remote and open the settings menu on the RCA TV 2. Open the _Function_ menu 3. Open the _HDMI EDID…
How to change channels in PiP window for S Series models
* * * Aplicable models: FORMULER S series * S mini * S turbo Press and hold the **PiP** button on the RCU until the PiP Channel List appears on-screen. * * * **IF** this doesn't answer your doubts or you want to search more information, Please take a look at threads in our forum [**FORMULER FORUM**][1] Or c…
How to customize launcher home screen?
* * * Please check out quick guide for customization of your launcher home screen. ## 💡 HOW TO 📝Applicable models : ✅Z8 ✅ZAlpha ✅Z+Neo **💬 NOTE** * The [default PIN should be '0000'][1], if you have not changed the PIN. * * * ⚡ Go to Home > Launcher Settings to; * Organize app groups App Groups > defaul…
Device turns off when the option is not set? Playback limit, Inactivity settings
* * * **IF** the device turns off after certain run-time even though sleep option is not set. This may happen due to "**Playback Limi**t" settings. 📝Applicable models: ✅ All models * * * **P**layback Limit option is to turn the device off from the connection to the server, when there is no user intervention afte…
How to use PIP (picture in picture) feature in Mytvonline 2?
* * * PIP (Picture in picture) is a function that allows users to watch two different programmes simultaneously.This means you can view a channel in full screen and another image source in a smaller window at the same time. 📝Applicable models: ✅ Mytvonline 2 Models * * * 🚨 Following conditions need to be met in or…
How to use the mouse cursor on the screen
* * * 📝Applicable models: ✅ All models **L**earn how to use the mouse cursor on the screen below. * * * 💡 **Mouse cursor** > 1. Press the mouse cursor button on your remote > 2. The mouse cursor appears on the screen > 3. Use the D-Pad(Directional Pad) to move the mouse cursor around the screen > 4. Pr…
PLEX: How to solve the Plex green screen issue.
* * * Please follow the steps below to solve the Plex green screen issue. 📝Applicable models: ✅ All models * * * ## **💡 HOW TO** 1. Open PLEX and make sure that the **TV** interface is selected 2. Go to the PLEX app > Settings > Advanced > Enable new video player 3. Select ⚡**OFF** * * * **IF** this doesn…
