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Showing articles from version tag

Software update is not working / Troubleshoot network(-1) issue

* * * **Network(-1) **Error is shown when the device fails to communicate with software update server. 📝Applicable models: ✅ All models * * * The reason could be a connection block between the device and update server by your ISP(Internet Service Provider). ## 💡 **Please try a couple of things below to see if it …

How to backup and restore the device? (only Z8, Z Alpha, Z+ Neo)

* * * _You can back up content, data, and settings from your Formuler to use in case your device is ever replaced or damaged. You can restore your backed-up data to the original device or to other devices(same model) as needed._ 📝Applicable models : ✅Z8 ✅ZAlpha ✅Z+Neo * * * Before you get started, please learn […

How to check current software version and update to the latest one?

* * * Please follow the steps below to check the current software version of your device. **💡 HOW TO** 📝Applicable models : ✅Z nano * * * 1. _Go to MYTVOnline Home > System > Update_ 2. _From here, you can find out what version is installed on your Z nano_ * * * 📝Applicable models : ✅Zprime ✅Z+ ✅Z7+ ✅Z7+ 5G…

How to use Netflix, Why it is not working well

* * * **M**ost of Formuler devices support **4K UHD** resolution, However when it comes to Netflix, it's a different story. 📝Applicable models: ✅ Zx ✅ Zx5G ✅ Z7+ ✅ Z7+5G ✅ Zalpha ✅ Z8 ✅ Z+Neo ✅ CC * * * **U**nfortunately, at this moment Netflix FHD, UHD is not supported due to many external factors. The most impo…

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