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Home > Troubleshooting > How to troubleshoot -1 error (MYTVOnline+ iOS)
How to troubleshoot -1 error (MYTVOnline+ iOS)
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📝Applicable models:  ✅ MYTVOnline+ (iOS)

 

If you are experiencing "an error has occured: -1" in MYTVOnline+ for iOS, please follow the steps below:

 

1. Open Settings : Locate and tap the Settings app on your iOS device.

2. Access Your Apple ID : Tap on your name at the top of the Settings menu.

3. Select iCloud : Find and tap on iCloud.

4. Find Private Relay : Look for and tap on Private Relay.

5. Turn it Off : Toggle the switch to turn off Private Relay. You can also choose to turn it off until tomorrow or completely disable it.

6. Open MYTVOnline+ and try connecting to the portal again.

 

 

 

 


IF this doesn't answer your doubts or you want to search more information,

Please take a look at threads in our forum FORMULER FORUM Or click TAGS on the right side of this page.


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